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Clean With Confidence — The Story Behind Book My Cleaning

We're the cleaning company that still answers its own phones. Strictly vetted professionals, honest fixed prices, and a guarantee we actually honour — across every home and business we clean.

Our Story

Built to Fix Everything Wrong With the Cleaning Industry

Book My Cleaning was born out of frustration — the kind every household knows. Cleaners who don't turn up. Quotes that mysteriously grow on the day. Agencies that send a different stranger every week and a call centre that's never heard of you when something goes wrong.

We decided a cleaning company should work the way you'd run it yourself: show up on time, charge what you quoted, clean like it's your own home, and pick up the phone when a customer calls. That simple standard became Book My Cleaning — and it's why over 2,300 customers across London now trust us with their keys.

From studio flats to luxury townhouses, from a one-off deep clean to daily office cleaning contracts, every job gets the same meticulous, checklist-driven standard. No call centres. No random cleaners. No excuses.

Book a CleanTalk to a Human
Professional cleaner caring for a customer's home
2.3k+
Happy Customers
100+
Vetted Cleaners
4.9★
Average Rating
72h
Re-clean Guarantee

"Every home deserves a professional who takes pride in their work — and a company that takes responsibility when it matters."

— The Book My Cleaning Promise

What We Stand For

The Values Behind Every Clean

Six principles we refuse to compromise on — they're why customers stay with us for years.

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Strictly Vetted People

Identity checks, reference verification and in-person interviews before anyone wears our name. Your keys, your home, your trust — we don't gamble with any of them.

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Honest Fixed Prices

The price you see online is the price you pay. No "it's bigger than we thought" surcharges, no hidden fees, no haggling at your front door.

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We Answer Our Phones

Call 020 8137 0752 and a real person who can actually fix things picks up — 7 days a week. Radical, we know.

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A Guarantee With Teeth

Any issue within 72 hours of your clean and we come back, free. Not a discount, not an apology email — a re-clean.

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Checklist Discipline

Every service runs on a written, room-by-room checklist — the same standard letting agents use. Consistency isn't luck; it's a system.

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Local & Accountable

We're a London business cleaning London homes. Our reputation lives or dies on your street — and we like it that way.

Trust, Engineered

How We Vet Every Cleaning Professional

Fewer than 1 in 4 applicants make it through. Here's the gauntlet.

1

Identity Verified

Photo ID and right-to-work checks on every single applicant — no exceptions, no shortcuts.

2

References Checked

Real cleaning experience confirmed with previous clients and employers — we call them ourselves.

3

Interviewed In Person

We meet every professional face-to-face and assess their standards on real cleaning scenarios.

4

Rated On Every Job

Customer ratings after every clean keep standards high — consistently low scores mean you're out.

What We Do

One Standard, Every Type of Clean

Whatever brings you here, the same vetted professionals and the same guarantee apply.

From £119

End of Tenancy Cleaning

Agency-checklist move out & move in cleaning with a deposit-back re-clean guarantee.

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From £139

Deep Cleaning

A top-to-bottom one-off reset — inside the oven, behind the furniture, every tile descaled.

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From £17.85/hr

Domestic Cleaning

The same trusted house cleaner every week — flexible hours, your priorities.

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From £30/room

Carpet & Upholstery Cleaning

Professional steam cleaning for carpets, sofas and mattresses — stains and odours gone.

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From £149

After Builders Cleaning

Specialist post-renovation cleaning that finally gets rid of the builders' dust.

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Free Quote

Office & Commercial Cleaning

Daily, weekly or one-off commercial cleaning with out-of-hours scheduling.

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The 72-Hour Happiness Guarantee

If It's Not Right, We Make It Right — Free

Tell us about any issue within 72 hours of your clean and we return to re-clean the affected areas at no charge. For end of tenancy cleans, that covers anything your landlord or letting agent flags at check-out. It's the guarantee that lets you book with total confidence — and the reason we hold a 4.9★ average from 2,300+ customers.

★★★★★ 4.9/5 from 2,300+ happy customers
The Experience

Booking a Clean Shouldn't Feel Like Admin

Sixty seconds online gets you a fixed price, a confirmed date and a vetted professional — no waiting for callbacks, no email tennis, no "we'll send someone for a quote". Pay securely by card through Stripe, or simply pay after your clean is done.

Need to change the date? Free with 24 hours' notice. Out at work? Our secure key-holding process has you covered. Got a question at 7pm on a Sunday? We're available 7 days a week.

It's everything you'd expect from a modern service — wrapped around an old-fashioned belief that your word is your bond.

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Book online in 60 seconds
Instant fixed price — 24/7, no callbacks needed
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Pay your way
Secure Stripe card payment, or pay after your clean
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Flexible to the end
Free date & time changes with 24h notice
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7-day human support
020 8137 0752 — a real person, every time

Join 2,300+ Customers Who Clean With Confidence

Vetted professionals, honest prices, and a guarantee we honour. Book in 60 seconds — or call and talk to a human.

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